Gender Inclusive Care Policy at California Prime Recovery

Introduction

Gender inclusive care at California Prime Recovery creates a safe, respectful, and supportive environment where every individual receives personalized addiction and mental health treatment. This approach ensures dignity, compassion, and inclusivity throughout the recovery process.

What Is Gender Inclusive Care?

Gender inclusive care is a treatment approach that affirms and respects all gender identities and expressions. It emphasizes safety, dignity, and equitable access to evidence-based therapies, using chosen names and pronouns, inclusive facilities, and individualized treatment plans to support recovery.

Purpose & Scope

The Gender Inclusive Care Policy establishes California Prime Recovery’s commitment to ensuring all individuals are welcomed, respected, and treated with dignity across all programs and settings. This policy applies to all treatment services, including residential treatment, PHP, IOP, outpatient, and virtual IOP programs. It extends to all staff, contractors, and volunteers providing care, support, or services.

Populations Served

• Adults and adolescents experiencing mental health disorders, substance use disorders, and behavioral addictions

• Individuals with co-occurring conditions (e.g., depression, anxiety, trauma)

• Survivors of sexual assault, sexual abuse, and domestic violence

Compliance

California Prime Recovery affirms compliance with:

• Joint Commission standards

• California Department of Health Care Services (DHCS) requirements

• Federal and state nondiscrimination, privacy, and safety laws

Core Commitments

1. Affirming Access
No individual shall face discrimination on the basis of gender identity, gender expression, sex characteristics, or sexual orientation.

2. Names & Pronouns
Chosen names and pronouns will be respected and used consistently across records, therapy groups, and all clinical interactions.

3. Respectful Environment
A home-like setting will be maintained with gender-inclusive facilities, clothing, and toiletry options available for all clients.

4. Clinical Excellence
All clients have access to evidence-based treatments, including:

• Cognitive Behavioral Therapy (CBT)

• Dialectical Behavior Therapy (DBT)

• Family and group therapy

• Art therapy and holistic therapies

• Medication management

• Peer and support groups

5. Trauma-Informed Care
Sensitive protocols will be followed for survivors of sexual abuse, sexual assault, and domestic violence. Safety planning, confidential reporting, and trauma-informed practices are mandatory.

6. Individualized Treatment Plans
Each treatment plan will be personalized to address:

• Withdrawal symptoms

• Co-occurring mental illness

• Substance use disorders

• Developmental and cultural considerations

7. Privacy & Dignity
Confidential support will be maintained at all times. Options for private intake, discreet communication preferences, and secure recordkeeping will be provided.

8. Insurance & Access
Clients will receive assistance with insurance verification and clear explanations of treatment options to ensure timely access to care.

9. Training & Accountability
All staff will receive ongoing training in gender-affirming practices. Incidents of discrimination or noncompliance will be documented, reported, and addressed through leadership review and corrective action.

10. Quality & Outcomes
This policy is subject to routine audits and quality assessments to ensure continuous improvement in inclusivity, recovery outcomes, and client satisfaction.

Policy Statement

California Prime Recovery is committed to sustained recovery through inclusive, trauma-informed, and personalized care. This policy mandates that every individual be treated with respect, compassion, and dignity throughout their treatment journey. For more information about our programs or to speak confidentially with our team, call 844-349-0077.